Refund policy

Returns & Satisfaction Guarantee

At Cheeky Cheetah Designs, every item is created especially for you once you place your order. By making products on demand rather than in bulk, we're able to reduce waste while bringing you unique designs made with care.

Because each product is custom-made, we aren't able to accept returns or exchanges for incorrect sizing, color selection, or changes of mind. We encourage you to review the size chart on each product page before placing your order.

If Something Isn't Right

Your happiness is important to us. If your order arrives damaged, defective, or you receive the wrong item, please email info@cheekycheetahproducts.com within 10 days of delivery.

To help us resolve your issue as quickly as possible, please include:

  • Your order number
  • A brief description of the problem
  • Clear photos showing the issue

We'll review your request promptly and, when appropriate, arrange a replacement or refund at no additional cost to you.

Ordered the Wrong Size?

We know mistakes happen! While we can't accept returns or exchanges on made-to-order products, feel free to reach out. We'll do our best to help you find a solution whenever possible.

Lost Packages

If your package appears to be lost in transit, please contact us. We'll work with our fulfillment partner and the shipping carrier to investigate and help resolve the issue.

Questions?

If you have any questions before or after your purchase, we'd love to hear from you.

Thank you for supporting Cheeky Cheetah Designs and for choosing products made just for you!

We're a small business that genuinely values every customer. If something goes wrong with your order, we'll always do our best to make it right. Clear communication, fair solutions, and excellent customer service are at the heart of everything we do.